However), but the mail app does connect to outlook. Ran it to and it returned good trace, as it did for (The browser does not connect to Ran tracert to two times and it timed out waiting for response (the outbound steps were on the trace). But so far so good with changing my DNS settings. Thanks again for sharing. I tried a couple of other suggestions before trying To HP for them to 'fix' the problem (whatever that might be) and the day I got it back, it STILL DID NOT WORK! I can't find a word to describe how I felt. > I wanted to repost this suggestion so others will know the above process worked (for me)!!! I spent 6 WEEKS trying to get a brand new HP Envy laptop w/ Windows 8.1's internet connection to stop dropping. It's really embarrassing that Microsoft can't make a basic thing like Internet working This amateurish bug must be fixed regardless of whose fault it is. If Microsoft support is on this forum, please forward this message to Microsoft engineers. This is just freaking hilarious when nobody knows nothing or takes responsibility for this mess. Contacted ASUS, recommended to downgrade to Windows 8.0.

Contacted ISP, no clue what's causing it. Contacted Realtek, the manufacturer of the network card, not their problem.

I have the latest network drivers and windows updates, no difference. If I wait about a minute or two (or reset the adapter) it may find the connection and then everything works fine until next day Windows has again lost the connection. Usually every day when I start Windows 8.1 I cannot immediately connect to the Internet as the networkĪdapter has status 'Unidentified network' or 'Identifying.'. Bought a brand new ASUS laptop with Windows 8.0, upgraded to 8.1 and Windows started loosing the wired Internet connection. It still drops internet connection after a while. Step 7 Click OK and restart you network connection for changes to be applied. Step 6 Use the following Google DNS settings. Step 5: Uncheck the 'obtain DNS server address automatically' and check the 'Use the following DNS server address' Step 4 Click on Avanced and then the DNS tab Click on internet Protocol Version 4 (TCP/IPv4) and the Properties Step 2 Select the connection you are using.ie Wifi or LAN So: Step 1 Control Panel-Network and Sharing Center-Change adapter settings I have even confirmed this fix with my ISP and they seemed surprised that I didn't know about it. The solution is to Change your DNS to the Google Public Setting.I have done this and haven't had a problem since. Problem Solved: It is a DNS issue.With the upgrade from 8 to 8.1 Windows now handles DNS differently.

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